By using BlackBoxNG Logistics services, you agree to these Terms of Service. Please read them carefully before booking a delivery.
1. Acceptance of Terms
By accessing or using BlackBoxNG services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Use of Services
Our services are available to individuals and businesses in Lagos, Nigeria. You must provide accurate information when booking a delivery. Misrepresentation of package contents may result in cancellation and liability.
3. Prohibited Items
The following items are strictly prohibited:
- Perishable food items not properly packaged
- Hazardous or flammable materials
- Batteries and electronic waste
- Illegal substances or items prohibited by law
- Live animals
4. Liability
We exercise reasonable care in handling your packages. Our liability for loss or damage is limited to the declared value of the package at the time of booking, subject to our standard coverage terms.
5. Cancellations and Refunds
Bookings may be cancelled before a rider is dispatched for a full refund. Once a rider is en route, cancellation fees may apply. Subscription plans are non-refundable after activation.
6. Changes to Terms
We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.
7. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.