BlackBoxNG Logistics ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, book a delivery, or contact us for support. This includes:
- Name, email address, and phone number
- Delivery and pickup addresses
- Payment information (processed securely by our payment partners)
- Communications you send us
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your delivery bookings
- Send you tracking updates and delivery notifications
- Respond to your enquiries and provide customer support
- Improve our services and develop new features
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Riders and dispatch personnel to fulfil your delivery
- Payment processors to handle transactions securely
- Service providers who assist us in operating our platform
- Law enforcement when required by law
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your account at any time.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@blackboxng.com.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@blackboxng.com or +234 704 911 7938.