Last Updated: March 30, 2026
1. What Are Cookies
Cookies are small text files that are placed on your device — such as your computer, tablet, or phone — when you visit a website. They are widely used to make websites work correctly, to remember information about your visit, and to help website operators understand how their site is being used.
Cookies are not programmes and cannot execute code or deliver viruses to your device. They simply store small pieces of information that a website can retrieve during a later visit. Some cookies are removed as soon as you close your browser (session cookies), while others remain on your device for a set period or until you delete them (persistent cookies).
2. Why We Use Cookies
BlackBoxNG uses cookies and similar tracking technologies on our website and application for several important reasons:
- To ensure the platform functions correctly and reliably for all users.
- To remember your session and keep you logged in as you navigate between pages.
- To recall your preferences and settings so you do not need to re-enter them on each visit.
- To understand how visitors interact with our platform — which pages are visited most, where users spend time, and where they encounter difficulties.
- To improve the overall performance and user experience of our website and application over time.
- To support security measures that help protect your account and our platform from unauthorised access.
3. Types of Cookies We Use
We use the following categories of cookies on our platform:
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Essential Cookies — These cookies are strictly necessary for the platform to function. They manage your login session, maintain security tokens, and preserve your authenticated state as you move through the application. Without these cookies, core features of the platform would not work correctly. Because they are required for the service to operate, these cookies cannot be disabled.
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Performance & Analytics Cookies — These cookies track how visitors navigate our platform, including the pages they visit, the time they spend on each page, any errors they encounter, and how they arrived at the site. The data collected is aggregated and anonymised — it does not identify you personally. We use this information to understand usage patterns and improve the platform.
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Functionality Cookies — These cookies remember choices you make, such as your language preference, regional settings, or display configuration, so that we can personalise your experience on return visits. They make the platform feel more relevant and convenient for you without requiring you to adjust your settings each time.
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Third-Party Cookies — Some features of our platform are powered by trusted third-party services, including our payment processors and analytics providers. These third parties may set their own cookies on your device when you interact with their embedded services. The use of those cookies is governed by the respective third parties' own cookie and privacy policies, not by this policy.
4. Cookies We Do Not Use
We do not use advertising cookies or behavioural tracking cookies intended to build a profile of your interests for the purpose of serving you targeted third-party advertisements. BlackBoxNG does not participate in cross-site advertising networks or sell cookie data to advertisers.
5. Managing Your Cookie Preferences
You have the ability to manage or disable cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Below is a general guide for the most common browsers:
- Google Chrome — Go to Settings, then Privacy and Security, then Cookies and other site data. From there you can block cookies, allow cookies from specific sites, or clear existing cookies.
- Mozilla Firefox — Go to Preferences (or Options), then Privacy & Security. Under the Cookies and Site Data section you can manage permissions and clear stored cookies.
- Apple Safari — Go to Preferences, then the Privacy tab. You can manage website data and choose whether to block all cookies or only third-party cookies.
- Microsoft Edge — Go to Settings, then Cookies and site permissions, then Manage and delete cookies and site data. You can block or allow cookies and delete existing ones.
Please be aware that disabling essential cookies may prevent parts of the BlackBoxNG platform from working correctly — for example, you may be unable to log in or complete a booking.
In addition to browser controls, a cookie consent banner is displayed on our platform when you first visit. This allows you to review and manage your preferences for non-essential cookies before they are placed on your device.
6. Cookie Retention Periods
The length of time a cookie remains on your device depends on its type:
- Essential Cookies — Session-based cookies are cleared automatically when you close your browser. Persistent essential cookies (such as those maintaining security tokens) may remain for up to 12 months.
- Performance & Analytics Cookies — Retained for up to 24 months from the date they are set, after which they expire automatically.
- Functionality Cookies — Retained for up to 12 months, allowing us to remember your preferences across visits within that period.
- Third-Party Cookies — Retention periods are governed by the respective third-party providers and are outside our direct control. We recommend reviewing the cookie policies of those providers for details.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the technologies available, or applicable regulatory requirements. When we make changes, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through a notice on the platform. We encourage you to check this page periodically.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us: